Veterinary practices today face a range of challenges and concerns that impact their operations, patient care, and overall success. Many contend with demanding workloads, staff shortages, and high turnover, just to name a few – and it can quickly start to affect work-life balance. Practice management software can play a significant role in alleviating some of the challenges faced by veterinarians and their practices. 

Automating administrative tasks such as appointment scheduling, billing, invoicing, and reminders is a start, but there is much more that software can do for a busy practice. Here are a few other surprising ways that practice management software can help restore much-needed balance.

Efficient Medical Records

If your practice is maintaining electronic medical records in your software, great! That’s a huge time-saver and efficiency builder. If your practice is still using paper records, think about how much time is spent searching for, updating, and refiling these records. Paperless medical records allow fast, easy access to medical history, treatment plans, reminders, and appointments due … all with the click of a mouse. This reduces the time spent searching for information and streamlines decision-making overall. 

When you combine the time saved with the fact that cloud-based software allows veterinarians and staff to access patient records and manage tasks from anywhere with an internet connection, efficiency gets an even greater boost. This flexibility can improve work-life balance by enabling remote work and reducing the need to be physically present at the clinic.

Telemedicine Integration

Most veterinarians prefer in-person appointments now that the pandemic is behind us. While the thought is positive, it still begs the question—do all appointments require an in-person visit? Are there some types of appointments, such as routine follow-ups, that could be done faster and easier via telemedicine? Often, the answer is yes.

Telemedicine/video conferencing capabilities, such as the feature built directly into NaVetor, enables virtual consultations, allowing veterinarians to provide initial assessments and follow-ups remotely. This reduces the need for in-person visits for minor issues and frees up time for more critical cases, while still providing the level of care needed for each patient.

Resource Allocation and Task Delegation

There’s a reason that project management platforms such as Basecamp and have become so popular. Delegating and managing tasks through a common platform saves a lot of time. What if that could be done through your practice management software? 

Many veterinary software platforms include features for task delegation and management, where managers can assign tasks, track progress, and check tasks off the lists as they are completed. One example is the Worklist feature in NaVetor. Using this type of feature prevents a single individual from becoming overwhelmed and encourages collaboration. Veterinarians can take a more proactive approach in preventing overexertion and burnout before they occur, and consequently, reducing staff turnover.

Staff Training and Onboarding

Hiring new staff is an exciting time. But it also takes a lot of time – for the trainer as well as the trainee. Does your practice management software contain online training modules and onboarding resources? Using them can accelerate training and reduce burden on the staff trainers. NaVetor offers a number of role-based training videos that help new staff members get up to speed quickly – available free with a NaVetor subscription. 

If you haven’t yet considered these hidden gems in your practice management software, give them a try and see if they don’t make the day go more smoothly. Technology helps balance the demands of a busy practice with patient care, client concerns, and life outside of the office. Does your software need a health check? Request a demo of NaVetor software!